Privacy Policy and Data Protection at Ember Compass

Privacy Policy

Privacy Policy

Last Updated: 24 June 2026

Introduction

Ember Compass Consulting ("ECC", "we", "us", or "our") is committed to protecting your privacy and handling your personal information responsibly.

This Privacy Policy explains what information we collect, how we use it, and your rights regarding your personal data when you visit our website or contact us.

By using this website, you agree to the practices described in this Privacy Policy.

Who We Are

Ember Compass Consulting
Where Digital Strategy Meets Modern Alchemy

Email: kirsti@embercompassconsulting.co.uk

Ember Compass Consulting is a trading name of Daughter of Embers Ltd. and is based in Scotland and provides digital systems, workflow, automation, and operational support services to small organisations, charities, community groups, and businesses.

Information We Collect

We may collect the following information when you use our website:

Information You Provide

When you complete a contact form, email us, or otherwise get in touch, we may collect:

Name

Email address

Organisation name

Telephone number (if provided)

Any information included in your enquiry

Technical Information

When you visit our website, we may automatically collect certain information, including:

IP address

Browser type and version

Device type

Pages visited

Time spent on pages

Referring website information

This information helps us understand how visitors use our website and improve our services.

How We Use Your Information

We use your information to:

Respond to enquiries

Provide information about our services

Arrange consultations or meetings

Improve our website and user experience

Maintain website security

Meet legal or regulatory obligations

We only use your information where we have a lawful basis for doing so.

Legal Basis for Processing

Under UK data protection law, we rely on one or more of the following lawful bases:

Legitimate Interests

To operate and improve our business, website, and services.

Consent

Where you have chosen to contact us or agree to certain cookies or tracking technologies.

Legal Obligations

Where we are required to retain or disclose information under applicable law.

Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality and understand visitor behaviour.

These may include:

Essential website cookies

Performance and analytics cookies

Security-related cookies

If analytics tools are used, they may collect anonymised information about how visitors use the website.

You can manage cookie preferences through your browser settings and any cookie consent tools provided on the website.

How We Store and Protect Information

We take reasonable technical and organisational measures to protect personal information from:

Unauthorised access

Loss

Misuse

Disclosure

Alteration

While we work to protect your information, no method of internet transmission or electronic storage can be guaranteed to be completely secure.

How Long We Keep Information

We only keep personal information for as long as reasonably necessary to:

Respond to enquiries

Deliver services

Meet legal, accounting, or regulatory requirements

When information is no longer required, it will be securely deleted or anonymised.

Sharing Information

We do not sell, rent, or trade personal information.

Information may be shared with trusted service providers where necessary to operate our website or business, such as:

Website hosting providers

Email providers

Analytics providers

Professional advisers

These providers are only given access to information necessary to perform their services.

We may also disclose information where required by law.

Your Rights

Under UK GDPR and data protection legislation, you have the right to:

Access your personal information

Request correction of inaccurate information

Request deletion of your information

Restrict processing in certain circumstances

Object to processing

Request transfer of your information where applicable

Withdraw consent where consent is relied upon

To exercise any of these rights, please contact us using the details below.

Third-Party Websites

Our website may contain links to external websites.

We are not responsible for the privacy practices or content of third-party websites and encourage you to review their privacy policies separately.

Contact

If you have any questions about this Privacy Policy or how your personal information is handled, please contact:

Kirsti Allison
Ember Compass Consulting

Email: kirsti@embercompassconsulting.co.uk

Complaints

If you are unhappy with how we have handled your personal information, you have the right to lodge a complaint with the UK Information Commissioner's Office (ICO).

Information can be found at:

https://ico.org.uk

We would appreciate the opportunity to address your concerns first wherever possible.

Changes to This Policy

We may update this Privacy Policy from time to time to reflect changes to our services, website, or legal obligations.

Any updates will be published on this page with a revised "Last Updated" date.

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